Frequently Asked Questions


Frequently Asked Questions


Question?

What’s the difference between A Top Party marquees and the competitors?

Answer

All our marquees are top of the range in this field of marquee and gazebo hire. Our newly designed & built in the United Kingdom marquee is a favourite among commercial hirers and has been specifically designed to meet the requirements of the professional market by utilising the highest quality materials available to date. Featuring an up fast build mechanism, the structure is quickly erected in just a few minutes. The aluminium frame is the strongest material available and can take wind speeds of up to 50 mph, giving an unbeatable performance when it comes to heavy-duty use. Our marquees and gazebos are never beaten on quality and value for money.

Question?

What benefits do I get when using your services?

Answer

We add a lot of free items such as leg curtains, Moroccan valances, sidewalls, door entrances and extension cables to name but a few! We additionally work very hard to maintain all our marquees through the week to deliver the cleanest possible marquee to every client be that new or old. As we dismantle each marquee, we meticulously clean them with our cleaning agents! After each use of the flooring, it is then cleaned with a pressure washer at our base, dried and packed away for our next client.

Question?

What flooring do I need?

Answer

Our breathable carpet is designed to be utilized on grass/soil areas, as each corner should be pegged for stability. It has been utilized on hard surfaces with no complaints, whether it holds in place without it riding up would be your own risk. If your grass area is wet and muddy we would recommend hiring our tarpaulin sheets underneath the carpet. For health and safety, our tarpaulin sheets must be utilized on grass or soil areas only! However, our artificial turf is recommended for all types of ground, whether that be, hard ground, muddy grass, decking etc.

Question?

Do I need a generator?

Answer

In some cases, you may need a generator, depending on your electrical supply. We can provide you with a generator.

Question?

Can I hire a marquee in the winter time?

Answer

Yes, we do provide marquees and gazebos over the winter period. The marquees and gazebos are popular during the winter, especially when coupled with a few 2000w heaters – which we can provide for you. How many heaters you will require will vary on how cold it becomes and how large the marquee/gazebo is. Albeit, please note, consideration will be needed in sub-zero conditions as to whether a marquee can be erected and/or dismantled.

Question?

Can the marquee be erected on hard ground?

Answer

Yes, we have a weighting system which will hold down a marquee without the need for pegs.

Question?

Can the marquee be erected close to the house?

Answer

Yes, the marquee can be erected close to the front or the back of the house, but, only if the doors of your premises open inwards and not outward and if there are no objects protruding out of the wall (flower baskets) (sharp objects) (low gutters) etc.

Question?

I want the marquee erected at the back of my house, but, my patio doors open outwards, can I still have the marquee erected close to the house?

Answer

If the doors to your premises open outwards, then, there will be a high possibility that the doors will hit the center cross structure of the marquee and cause damage to the door lining (fabric) on the marquee. If you have objects protruding out of the wall (flower baskets) (sharp objects) (low gutters) this can also avert us from establishing the marquee close to the house/premises as it will additionally cause damage to the marquee lining.

Question?

When will you erect and dismantle the marquee?

Answer

We tend to erect the marquees on Friday or Thursday and dismantle on Sunday and Monday, however, if you require specific days, we will always try and accommodate your needs.

Question?

Can I hire furniture alone?

Answer

Yes, furniture can be delivered to your address and there is a delivery charge regardless of how many items are hired.

Question?

Do you have public liability insurance?

Answer

We do have public liability insurance. Public Liability Limit of indemnity occurrence of up to £5,000,000. (SHARCOMM 146)

Question?

Are the electrical items P.A.T tested (Portable Appliance Tested)?

Answer

Our electrical items are fairly new, so to have a specialist come and inspect our electronics is not necessary. When our electronics “such as heaters” have had a high volume of usage over a period of time, we change the whole unit and not just the bulbs, etc. This gives the customer that extra level of safety and reliability of their time using the electronics. All the high-quality equipment we hire gets tested before it is dispatched to the next client.

Question?

Is there any additional information I need to know when hiring a marquee, furniture, disco dome or electrical items?

Conclusion

Our team after completion will brief you with safety instructions on how to use the marquee and electrical equipment, etc. A Top Party specialises in installing the electrical items in the safest possible location of the marquee to keep the user of the equipment safe at all times. For example, extension cables are tucked neatly underneath the marquee lining to prevent any trip hazards; lighting or heaters are installed in the highest possible position of the marquee to prevent children from getting burnt or adults banging their heads on any electronics, etc. Securing our equipment properly is also important, as it keeps the equipment locked into position through unexpected high winds! Thank you for reading our frequently asked questions, we hope our FAQs guide has covered every question you may like to know. If it hasn’t, please get in contact with us.